Tatai Krishnan

Chicago

Illinois

E-mail: tkrishna@gmail.com

SUMMARY

Mobile: (224) 766-3900

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20+ years of accomplishments in the telecommunications, education, federal and state government organizations,

with proven ability to design, implement and provide secure, voice, video, data networking solutions. Designed,

implemented solutions and policies based on ISO 27001, ITIL and TOGAF guidelines. Responsible for the Identity

Management, Content Management, Enterprise Architecture, ROI, RFC & develop SOW, SLA, ROI based solutions.

• Proven performer in driving sales, cultivating partnership, generated over 90M services revenue.

• Created managed, cloud and SaaS services generated over $50M in new service recurring revenue.

• Working knowledge of AWS, Azure, Google Cloud computing, SDN and network virtualization.

CAREER TRACK & KEY ACCOMPLISHMENTS

Service Provider Sales, Delivery, Polycom Inc.

May 2012 to Present

Services strategy, technical service sales, creation and delivery of services for large enterprises and service providers

Hired to create and grow services sales, and delivery for large enterprises and service providers. Provide

technical leadership, service sales, design virtual cloud/hybrid solutions for polycom products.

• Service Design and Integration of managed services. Negotiate service contracts, SOW, SLA. Generated

over $ 30M in cloud and virtual software based services (PaaS and Saas).

• Catalyst to integrate sales, engineering and services teams, identify and engage with account teams, build

relationship with customers C-Level key decision makers and operational managers.

• Build Solutions to virtualize Polycom products using VMWare, vSphere, ESXi. Implement HA and DRS

solutions. Migrate to IaaS cloud solution for public and private cloud.

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Instrumental in generating $ 58M services revenue, and managed services, attracted business from

Comcast, AT&T, BT, IBM, Rolls Royce, Microsoft, Vonage, BCS, Telstra, Airtel, TelMex & KPMG.

Integrate API and Custom Solutions for OSS, BSS, Backend integration and increase services attach.

• Lead Technology Consulting and provide cloud based secure solutions. Design and implement ITIL based

secure solutions for Unified Communications services.

• Design, Deliver & Integrate remote managed cloud based secure services with integrated audit, scan and

monitored network devices, and provide solutions for network vulnerabilities.

• Implemented solution for identity management, solution to integrate single sign-on with biometric and

image security solutions. Services that generated over $ 2.8M (annually) from service providers.

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Integrated Managed Services and designed remote management and monitoring service – led to

generation of over $ 8.7M (yearly) in new services revenue.

• Designed and implemented service revenue sharing models to attract new customers to a tune of $ 3.5 M

in annual service revenue on infrastructure and drove Polycom endpoint and software revenue.

Sr. Consultant – Services Delivery, Motorola Mobility.

Design, implement and manage video delivery solution for service provider customers.

Hired to deliver solution design integration and implementation services for public and private cloud solution.

Work closely with global solution and service delivery team and provide leadership and technical management.

• Designed and implemented a cloud based solution Motorola video solution for Verizon FIOS and Uverse,

integrate the solution with VMWare based virtual load balanced OSS, BSS backend system. Project

produced $23 million in revenue.

• Manage global team engineering team, for Agile development & implementation services and solution.

Responsible for cloud based video content and delivery solutions.

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Integrated Content Solution for Verizon mobile content, integrate with Cisco AWS, F5 load balancer with

network port based authentication and authorization.

Tech. Sales & Consulting, Iyka Enterprises Inc.

Jan’ 2010 to Aug’ 2011

Develop innovative services solutions, provide and manage global resources for service delivery.

• Created on-shore/off-shore development and support teams for BPO and other services for multiple clients.

• Deigned Cloud Solutions to cater the need of Federal and State projects (FAA, DHS etc.), focused on

Oracle, Microsoft and IBM technologies (Netcool, Tivoli)

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Sep’ 2011 to Apr’ 2012

TATAI KRISHNAN

Cell: (224) 766-3900

Director Professional Services, UTStarcom Inc.

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• Implemented a private VMware cloud, integrated private cloud with Microsoft 365 for CCHHS. Project

generated $ 10M in revenue. Implemented Identify management and mobile calendar integration

2005 to 2010

Team: 19 direct reports + 16 indirect reports– Project Director, System Architecture Engineers, Senior Network Systems

Engineer, Network Operations Engineers (in US, India, China); Budget: $1.8 million

Implement global strategy for Consulting, VAS and Managed Services. Built and integrated managed services

solutions using open-source tools (Nagios) and Netcool solutions. Charged with product development, service

solution strategy, and vision created new product and services to combat declining revenue and sales over a 5month

period, boosted services revenue by $ 2.2M.

• Built and implemented network operations centers (NOC) in the US and India, and established private

cloud platform. Efforts captured three new customers and added $1M incremental revenue.

• Generated $ 39M in professional services revenue in three years in IP Messaging, Unified

communications, LTE, IMS, Wireless, GSM, PDSN, IP Routing, and professional services.

• Designed and Implemented customized private cloud solutions to monitor and manage Voice, Video, data

and wireless networks for Jersey Telecom, Tiscali, UKBB, China Telecom, Vonage, and Softbank/Yahoo BB.

SENIOR MANAGER, PROFESSIONAL SERVICES,

2003 to 2005

Team: 28 direct reports – Senior Network Engineers and Network Engineers, four indirect reports; Budget: $5.5 million.

Initially hired to integrate two companies and technology products following an M&A transaction, cultivate key

relationship with the Sales and R&D Teams, form a cross-cultural relationship.

• Partnered with Sales and R&D Teams to drive changes for a troubled voice mail solution and achieve a

profit. Instrumental in generating $20+M annual revenue from Voicemail/ IP Messaging product line.

• Designed and Developed VOIP networks and established VOIP services for key Telco providers in US.

Efforts led to $2 million in service revenue.

• Built an outsource BPO model to reduce product and services costs. Worked with BPO solution providers

to identified non-core activities and outsource solution and product development.

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Visited global customers in China, India, Japan, Korea, Ireland, Philippines, South America, to solidify

relationships and increase sales and services.

3COM CORPORATION / US ROBOTICS CORPORATION – Mt. Prospect, IL .......................................... 1994 to 2003

SENIOR MANAGER, WIRELINE and WIRELESS PRODUCTS, 2001 to 2003

MANAGER, DEDICATED ACCOUNTS, 1999 to 2001

SUPPORT MANAGER, DEDICATED ACCOUNT, 1996 to 1999

DEDICATED NETWORK SUPPORT ENGINEER, 1995 to 1996

PRODUCT TEST ENGINEER, R&D, 1994 to 1995

Held a series of key roles in the fast-paced technology company that was dedicated to corporate growth; forming

partnerships and joint ventures to fuel business.

• Credited with building and implementing data & voice network for MCI used by over 3.5M customers, one

of the world’s largest data networks that supports data and voice transactions.

• Designed and implemented data, wireless and VoIP network for AT&T, Sprint, Worldcom, Girdnet,

Prodigy, UUNet, China Unicom, KDDI, NT DoCoMo, SingTel support services.

• Designed and support voice and data network for Microsoft, MCI, AT&T.

• Helped company receive a TL9000 and ISO9000 certification.

• Won a highly competitive President’s Award for excellence in technical leadership and performance.

EDUCATION

MBA, Technical Management – 2001 University of Phoenix

Master of Science, Applied Computer Science – 1994 Illinois State University

Bachelor of Science, Mechanical Engineering – 1989 Gulbarga University (India)

Technical Training

• VMware vSphere 5.0 Install, Configure, Manage

• Certified Information Systems Security Professional (CISSP)

• Certified Ethical Hacker (CEH)

• TOGAF ITIL

• Strategic Infrastructure Security

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